VA Modernizes Online Sign-In Experience for Veterans - hands-on support/training

Orlando, Fla. — The Orlando VA Healthcare System (OVAHCS) is transitioning to a more modern and secure sign-in process for its online services, ensuring the protection of Veterans’ identities and benefits. Starting March 4, 2025, Veterans will need to use either a Login.gov or ID.me account to access VA websites and mobile apps, including My HealtheVet, VA.gov, and Connected Health Apps.

To assist Veterans with this transition, the Connect Care team at the Orlando VA Healthcare System (OVAHCS) will host in-person events to provide hands-on support:

• Wednesday, March 19, 2025, from 9:00 a.m. to 3:00 p.m., Viera Outpatient Clinic, Conference Room D211

These events will help Veterans set up their Login.gov or ID.me accounts, verify their identities, and prepare for the upcoming changes. Get ahead of the curve-change over now to be prepared.

Key Dates to Remember:

• March 4, 2025: The option to sign in with a My HealtheVet user ID and password will be removed.
• September 30, 2025: The option to sign in with a DS Logon username and password will be removed.

After these dates, Veterans will need to use either Login.gov or ID.me to access all VA websites and apps.

Why This Matters to You:

The new sign-in process offers enhanced security while simplifying access to VA services. Veterans can continue using My HealtheVet, but they will need to log in through Login.gov or ID.me.

What You Can Do:

• Create Your Login.gov or ID.me Account Today: We encourage you to set up your account early and familiarize yourself with the new sign-in process before the change takes effect.
• Attend an Event: Support will be provided for those who have been unsuccessful in setting up their account.

Event Highlights:

• Learn How to Create an Account: Step-by-step guidance on setting up a Login.gov or ID.me account.
• Identity Verification Support: Understand why identity verification is critical and how to complete it online or in person.
• What to Bring: Ensure you have the required documents to streamline the process at a VA facility.

For more information about the upcoming changes, visit www.va.gov/sign-in-changes.